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Privacy policy
Last updated on the 06 July 2024
At ReoVit.ae, managed my BSM General Trading, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit our website, create an account, or make a purchase. By using our website, you consent to the practices described in this policy.
1. Information we collect
We collect various types of information to provide and improve our services:
- Personal Information: When you create an account, make a purchase, or contact us, we may collect personal information such as your name, email address, phone number, billing and shipping addresses, and payment information.
- Account Information: Details regarding your purchases, preferences, and feedback.
- Technical Data: Information about your device, IP address, browser type, and usage patterns through cookies and similar technologies.
- Usage Data: Information about how you use our website, including pages visited, time spent on the site, and navigation patterns.
2. How we use your information
We use the information we collect for various purposes, including:
- Order Fulfillment: Processing your orders, payments, and delivering products to you.
- Customer Service: Responding to your inquiries and providing support.
- Personalization: Tailoring our website and services to your preferences.
- Marketing: Sending you promotional materials and updates, with your consent.
- Analytics: Monitoring and analyzing website usage and trends to improve our services.
- Service Delivery: Sharing data with BSM General Trading team members to provide services such as order fulfillment and customized horse diet plans.
3. How we share your information
We may share your information with third parties in the following situations:
- Service Providers: We use third-party services such as Stripe for payment processing and Google Analytics for monitoring website usage. These providers have access to personal information needed to perform their functions but are not permitted to use it for other purposes.
- BSM General Trading Team Members: To provide services like order fulfillment and customized horse diet plans, we may need to transfer your data to ReoVit Switzerland team members.
- Legal Requirements: We may disclose your information if required by law or in response to legal requests.
4. Social login
You can log in to our website using social login services like Google and Facebook. These services authenticate your identity and provide you with the option to share certain personal information with us.
5. Data security
We implement a variety of security measures to maintain the safety of your personal information. This includes using secure servers, encryption, and other technical and administrative measures to protect your data from unauthorized access, alteration, or disclosure.
6. Cookies and tracking technologies
We use cookies and similar tracking technologies to enhance your experience on our website. Cookies are small data files stored on your device that help us understand your preferences and improve our services. You can manage your cookie preferences through your browser settings.
7. Data retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.
8. Your rights
You have the right to access, correct, or delete your personal information. You can update your account information by logging into your account or contacting us directly. If you wish to unsubscribe from our marketing communications, you can do so by following the instructions provided in the emails. Additionally, you have the option to delete your profile by contacting us.
9. Changes to this privacy policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting the updated policy on our website and indicating the date of the last revision.
10. Contact us
If you have any questions or concerns about this Privacy Policy, please contact us at:
ReoVit® Customer Support
Email: contact@reovit.ae
Phone: +971 50 522 55 62